Our new store is NOW OPEN at the old Sunny Caribee building on Main Street!!
COVID-19 Information for BVI Residents
All of the following information was obtained from Facebook posts made by the respective bodies (Government of the Virgin Islands, BVI Department of Disaster Management (DDM), the Family Support Network (FSN) and the BVI Red Cross). Each section is followed by a link to the original Facebook post for your reference.
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Revised Opening Hours (from April 27)
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Banks
8am to 11am
-CIBC First Caribbean
Seniors and high risk individuals will be given priority from 8am to 8:45am
-First Bank Virgin Islands
-National Bank of the Virgin Islands
-Banco Popular
-Scotia Bank (BVI) Limited
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8am to 12:00 noon
-VP Bank (BVI) Limited
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Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2924047104369608/
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Aeropost
7am to 12pm
Curbside Pick-up and Home deliveries only
For more information, visit https://aeropost.freshdesk.com/support/solutions/articles/6000234426-expected-operations-starting-april-27th?fbclid=IwAR1KIcc-qoAAXnWXPRy5NLFvgfW5pQdSAYBBO_VFQyH2b3FdBiN-0lIrrHs
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2923950617712590/
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BVIEC
Mon to Fri 8am to 12 noon
Sat 9am to 12 noon
April 27 (Tortola) and April 28 (Virgin Gorda) will be reserved for serving senior citizens only
Curbside bill payments by cash or cheque will be available for seniors and expectant mothers
Link to original post: https://www.facebook.com/bvielectricity/photos/a.419056214786342/3998818176810110/?type=3&theater
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Medical Services
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COVID-19 Medical Hotline: 852-7650 (8:30am to 4:30pm)
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COVID-19 Information: 468-2274
Getting Prescriptions During the Lockdown
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On Tortola:
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Prescriptions are to be sent via Whatsapp message to the Dr. D. Orlando Smith Hospital Pharmacy phone at 440-1726 or by email at pharmacy@bvihsa.vg
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Prescriptions should have the patient’s name, phone number and physical address for easy processing and packaging of the medicines.
Medicines will be delivered by the BVI Health Services Authority Drivers, who will be assisted by nurses directly to the patient’s home.
For refill prescriptions, patients can call 852-7556.
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On Sister Islands:
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Patients on the Sister Islands are to contact their community clinics for service at the following numbers:
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Nurse Iris O’neal Medical Centre (Virgin Gorda) 345-2613
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North Sound Clinic (Virgin Gorda) 440-1661
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Nurse Romalia Smith Clinic (Anegada) 346-9801 or 440-1627
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Jost Van Dyke Clinic (Jost Van Dyke) 346-1709
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Link to original post: https://www.facebook.com/bvi.ddm/posts/1265778446960800?__tn__=-R
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Vanterpool Pharmacy
Urgent prescription requests can be made via phone or Whatsapp only
Contact numbers:
494-2702, 494-7914, 443-0410, 544-2873, 541-1193
Prescriptions will be filled from 9am to 1pm daily
Please inform them of your delivery arrangements
Link to original post: https://www.facebook.com/vanterpoolpharmacy/photos/a.497718273626191/3002958873102106/?type=3&__tn__=-R
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Delivery and Social Services
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Anyone in need of food supplies can register on the Government of the BVI Food Supply Locator at https://www.bvimapping.gov.vg/portal/apps/GeoForm/index.html?appid=cb2c267ca6da43998e3840c9b822e2c0&fbclid=IwAR0S4022VzkvMbaM3Re9JKVSxemNk0VuuYCUO6qhKtYWr6MMUGuU5yMt93g#top
BVI Government Food supply hotline: 852-7688
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Online Shopping and Delivery Services
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Riteway
(online shopping currently on hold)
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OneMart Supermarket
Lists limited to 40 unique items (shopping paused temporarily)
https://onemartsupermarket.com/order/
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Bobby's Supermarket (free delivery service available)
Call or Whatsapp your shopping list to 344-3874 (Essential items only) along with your name, contact information and address
For more information, call the number above or visit http://www.bobbyssupermarket.com/
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2910680172372968/
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SupaValue
Orders can be placed via emails to sales@supavaluefoodservice.com
Contact number: 494-3630
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2910007569106895/
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Plaza Mini Mart (Baugher's Bay; open for delivery only)
Send shopping lists via Whatsapp
Contact numbers:
Hazem: 546-1925
Ahmad: 344-5000
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2909032135871105/
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The French Deli (delivery service available)
Email orders to:
mail@labaguettebvi.com and deli@labaguettebvi.com
Include date of delivery, full name, telephone number, detailed order with approximate quantities in pieces (PC), ounces (OZ), or pounds (LB), and delivery instructions with a detailed screenshot on Google Earth with exact location.
Individuals interested in having orders shipped to Virgin Gorda on the barge on Wednesday 22 April can indicate this on their orders (residential delivery not provided for VG orders)
Link to original posts: https://www.facebook.com/groups/178954908878855/permalink/2908806235893695/ and https://www.facebook.com/groups/178954908878855/permalink/2911180812322904/
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Manuel Reef Supermarket (open for deliveries only)
Free delivery on orders $80 and over
Contact numbers:
Abdo 346-6000
Sherlonie 343-9418
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2907463619361290/
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5 Girls LTD
Orders can be placed online at http://www.5girlsltd.com/quick-pick/?fbclid=IwAR3zgv4lJNtdOwZptpKMWwF-rOlpSYQA4vIx5wRkI7-ZtBXeOwn1dPAHHHI
(card payments accepted)
Link to original post: https://www.facebook.com/5GirlsLTD/videos/vb.174890072521008/1389776847896494/?type=2&theater
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Nature's Way (delivery service available)
Online orders can be placed at https://shop.natureswayvi.com/
For more information, call or Whatsapp 344-3783
Link to original post: https://www.facebook.com/299907783451171/photos/a.347511415357474/2665471683561424/?type=3&theater
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Relish Gourmet Food and Wine (home delivery service available)
Orders can be placed by calling Shaila at 346-1894 or emailing orders@relishgourmetfood.com
They can also be contacted by calling Josh at Proudly African at 499-8985 or emailing orders@proudly-african.com
Link to original post: https://www.facebook.com/244784169464311/photos/a.282595109016550/522104895065569/?type=3&__tn__=-R
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Italian Wine Food Caribbean Ltd. (delivery service available)
Send an email to italianwinefoodbvi@gmail.com to request a pricelist and arrange an order
Link to original post: https://www.facebook.com/permalink.php?story_fbid=1149391892076316&id=153042105044638&__tn__=-R
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C&D Supermarket, West End (delivery service available)
Whatsapp orders to 443-9933 or 343-5678 along with your name and location
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2917133025061016/
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Caribbean Cellars Ltd. (open for deliveries only)
Place orders online at https://shop.caribbeancellars.com/
All orders must be paid for in full prior to delivery (free delivery)
Link to original post: https://www.facebook.com/CaribbeanCellars/photos/a.10152605109952685/10157303084882685/?type=3
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TICO Wine & Spirit Merchants
They are supplying retailers as well as doing home deliveries and pickup deliveries from approved services
Orders can be placed online at http://www.ticobvi.com or by sending an email to orders@ticobvi.com or by calling 494-2211 ext. 323 or 329
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Clint's Organic Foods
Whatsapp orders to 342-6774 or 344-9114 (specify weight or number of bags per item)
A minimum of $40 per order is required for delivery
Available items: Ginger, turmeric, seasoning pepper, hot pepper, tomatoes, yellow yam, dasheen, tannia, sweet potato, eddoes, green plantain, ripe plantain, green banana, jackfruit, starfruit, passionfruit, sour orange, grindy banana, gramashell banana, fig banana, golden apples, mango keith, kidney mango, ripe papaya, watermelon, pineapple, dry coconuts, cocoa stick, coconut oil & our refreshing coconut water (single and gallons)
On Friday 24 April they will have more fresh produce such as: avocado, ripe banana, breadnut, cucumbers, eggplant, christophin, white yam, pumpkin
Health products: with castor oil, peppermint oil, tea tree oil, nutmeg oil, eucalyptus oil, hot pepper sauce, molasses, baking soda, must grow oil, must grow cream, tea tree tooth paste & all 100% natural soaps such as: black soap, cucumber, gloricida, avocado, patchouli, cinnamon, sulphur, turmeric, liquid castile soap and much more
Link to original post: https://www.facebook.com/groups/624932681327713/permalink/832092703945042/
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Best Kakes & Pastries (open for deliveries only)
Free delivery for orders over $20
Call 495-0565 or email best.kakesvi@gmail.com to place orders
Link to original post: https://www.facebook.com/permalink.php?story_fbid=3013168435410969&id=596566413737862&__tn__=-R
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Clover's
Offering ONE DAY SERVICE for persons and companies that require fabric, notions and other essential items from our store on WEDNESDAY April 22 ONLY (free delivery for business orders; in-store pickup for single orders)
Call or Whatsapp 440-3006 or 441-7479
Masks are available for purchase in Territorial (red, white and blue print) or Solid (black or royal blue print)
Adult and children's masks cost $10 (masks are not for medical use)
First 100 kids (age 12 and under) get free masks (limit of 2 masks per household)
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2912844938823158/
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Sol Petroleum
$10 of your fuel fill-up is free until April 26 for first responders (terms and conditions apply)
For more information, visit https://solpetroleum.com/ourheroesbritishvirginislands/
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Delivery of Grocery Orders
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Tortola General Services
Orders can be placed by sending shopping lists to the following numbers via Whatsapp:
Road Town Orders: 544-5990
West End Orders: 343-0930
East End Orders: 540-7182
Other areas: 543-4964
Please indicate the quantity, size and brand of the items being ordered, and include your name, contact number and the location where the items should be delivered.
Payment options: Cash/Credit/Debit card that does not require a PIN
Delivery charges will be added based on the area (Road Town: $5 and elsewhere: $10)
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2909008169206835/
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Eddie's Delivery Services
Offering curbside grocery pickups, in-store grocery shopping, prescriptions and medical pickups
Call, text or Whatsapp pickup requests to 499-6279 and include your name, contact number and detailed instructions for pickups
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2911164102324575/
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BAY 6
Do not call. Send a Whatsapp message indicating your name and request to call you back for an order and you will be contacted.
540-2707 (Virgin Gorda)
541-7077 (Tortola)
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Deliverance BVI
Deliveries from OneMart for a fee of $25.00 anywhere. For more information please contact them on 284-342-7765. Please call the number as soon as your order has been confirmed. Card payments Accepted.
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2907643549343297/
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Water Delivery
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BVI Spring Water
Free delivery on orders of $20 or more. All other orders will be subjected to a $5 delivery charge. See prices below:
1 Gallon Case (4) - $7.00
1.5 Liter Case (12) - $10.00
16 oz Case (24) - $10.00
5 Gallon (New) - $30.00
3 Gallon (New) - $20.00
5 Gallon Refill - $5.00
3 Gallon Refill - $3.00
Call 494-1476 or 440-3406
Link to original post: https://www.facebook.com/groups/178954908878855/permalink/2907857039321948/
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Social and Delivery Services
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Vulnerable households experiencing hardships during the lockdown are urged to contact the Social Development Department to receive special assistance such as meals and other essential services. Persons in need can contact the following numbers:
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468-9371
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468-9384
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440-2338
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440-2439
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440-2456
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440-2457
To purchase critical items through at-home delivery service during the remainder of the 24-hour curfew period, contact the following:
LPG (cooking gas) services: 6am to 12 noon
Supermarkets: 9am to 3pm
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BAY6 Market (Virgin Gorda) – 545-5555
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Riteway
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OneMart
Delivery Services
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Deliver V.I.
(284)-499-3417 or (284)-444-8646
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Sean’s Services
(284)-340-2363 or (284)-540-2363 or (284)-499-2365
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Flex Delivery
(284)-442-3539 or (284)-543-2273
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Link to original post: https://www.facebook.com/bvi.ddm/photos/a.147217438816912/1269637506574894/?type=3&theater
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Family Support Network (FSN)
If you are feeling frustrated or overwhelmed, the FSN can be contacted via the following numbers:
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Hotline number: (284)-499-0999
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Counselors
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(284)-542-2021
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(284)-543-5193
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(284)-440-3021
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(284)-442-5218
Link to original post: https://www.facebook.com/fsn.bvi/photos/a.628725293908220/2800949576685770/?type=3&theater
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Running Low on Essentials
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Families running low on essentials such as food supplies can contact:
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Social Development Department
468-9371 or 468-9384
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Family Support Network
499-0999
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BVI Red Cross
499-4999 or 544-8108
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Link to original post: https://www.facebook.com/bvi.ddm/photos/a.147217438816912/1265044400367538/?type=3&theater
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Business Support
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Deloitte BVI - Free Financial Helpline
If you are experiencing issues or uncertainty around personal or company finances, or you would like to talk through your current options, you can contact them via email at dfhbvi@deloitte.com to organise a free consultation for informational purposes.
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Making Donations
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Donating money to the Family Support Network
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To all Donors and prospective Donors please be informed that all donations can be sent to the following:
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1. Wire Transfer Information
Wire Transfer instructions if the transfer is coming from a bank that is outside of the U.S.A.
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Have the remitting bank send the funds to:
Your US correspondent bank for credit to:
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Account Number: 000-740-852
First Bank Puerto Rico
1519 Ponce de Leon Avenue
San Juan
Puerto Rico 00908-0146
SWIFT Code: FBPRPRSJ
ABA: 221 571 473
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For further credit to:
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Account Name: Family Support Network
Account Number: 7282019392
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2. RITEWAY Food Markets
Contact: Mr. Dennis Versoza
Email: dversoza@rtwbvi.com or
Phone number: 284-340-5643
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Link to original post: https://www.facebook.com/permalink.php?story_fbid=1592430670906639&id=109139979235723&__tn__=H-R
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Making Donations through Riteway
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To make donations, email:
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Name: Dennis Versoza
Email: dversoza@rtwbvi.com
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Social Development – GOVT044
Family Support Network – FAMI001
BVI Red Cross – BVIR001
Link to original post: https://www.facebook.com/RTWBVI/photos/a.570007583052446/2874220395964475/?type=3&theater
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Hands Free BVI matches individuals who would like to provide donations or assistance with individuals in need of assistance. Further information and forms are available on their website https://bvihandsfree.com/
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Emergency Contacts
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COVID-19 Medical Hotline
852-7650
Clinics on Tortola
East End and Long Look
440-1631
Capoons Bay
440-1641 or 440-1728
Non-COVID-19 related medical emergencies
911
Police
311
Nurse Iris O’neal Medical Centre (Virgin Gorda)
345-2613
North Sound Clinic (Virgin Gorda)
440-1661
Nurse Romalia Smith Clinic (Anegada)
346-9801 or 440-1627
Jost Van Dyke Clinic (Jost Van Dyke)
346-1709
Social Development
Child Protection/Family Support
468-9371
Elderly Care
468-9384
Anegada/Virgin Gorda Support
468-9373
BVI Red Cross
499-4999 or 544-8108
Family Support Network
499-0999
Psychosocial Support and Supportive Counseling
541-2383 or 541-1559 or 541-1861
Ministry of Health and Social Development
468-9770
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Link to original post: https://www.facebook.com/BVIGovernment/photos/a.10152036012397945/10157513992102945/?type=3&eid=ARC3q7U_vRFGsboGYBR5UIWphjqbjc6xQwQEoLS94biecSCjYctZrO6_d56o7kqYNaUfPQruPW1H1gvb&__tn__=EEHH-R
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For medical emergencies on the water (VISAR)
767
Link to original post: https://www.facebook.com/visar.bvi/photos/rpp.276809102519412/1318046431729002/?type=3&theater
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Other Important Contacts
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BVI Electricity
Tortola - 852-4600
Virgin Gorda - 495-5319 or 495-5418
Anegada - 495-8037
Email - info@bvielectricity.com
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BVI Water and Sewerage
Tortola Main - 468-5766 or 468-5901
Tortola East - 499-0500
Tortola Central - 499-2924
Tortola West - 499-2926
Virgin Gorda - 468-9455
Anegada - 468-9562
Jost Van Dyke - 468-9429
Email: wsd@gov.vg
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BVI Fishing and Farming Programme
468-9901, 468-6123, 468-6124
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BVI Ports Authority
442-5600
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Essential Business/Workers Application
540-5946
Email: ministryofhealth@gov.vg
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House to House Waste Collection
468-9030
Email: dwm@gov.vg
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Gas and Propane Stations
Sol - 543-4198
Delta - 494-3291
Steven's Service Station (Virgin Gorda) - 495-5525
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Canines, Cats and Critters
545-5964 (Whatsapp)
Email: k9catscrittersbvi@gmail.com
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Farms on Tortola
Tidal Roots - 343-2876 (Whatsapp)
Mill Round - 344-3376 (Whatsapp)
Plant Wise - 346-8485 (Whatsapp)
Full Belly - 340-9335 (Whatsapp)
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Face Masks
Next Wave (Virgin Gorda) - 541-5662
Email: nextwavebvi@gmail.com
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Doyle Sailmakers (Tortola) - 542-1493
Email: linda@doylecaribbean.com
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Nutmeg & Co (Tortola) - 541-2663
Email: nutmegdesignsbvi@gmail.com
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Quantum Sails (Tortola) - 346-2309
Email: kwrigley@quantumsails.com
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Link to original post: https://www.facebook.com/visar.bvi/photos/rpp.276809102519412/1332864980247147/?type=3&theater
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Last updated: 04/26/2020
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